For optimum performance, we highly recommend that you have your new bicycle be professionally serviced by a bicycle mechanic.
- Always wear a SPSC approved helmet.
- Obey all traffic rules and regulations, signs and signals.
- Use proper hand signals when turning or stopping.
- Always keep to the right side of traffic. Ride with traffic and not against it.
- Be alert at all time, especially for cars pulling out into traffic or opening doors.
- Inspect your Goods-2-Go bicycle before every ride. Make sure all nuts and bolts are securely tightened. Check your brakes before every ride. Check your tires for proper air pressure as indicated on the sidewall of the tires. Also check for any mechanical problems.
- Do not "stunt or jump" ride. These bikes are meant for cruise riding only!? Avoid potholes, ruts, uneven paving. Drain gates, soft road edges, gravel or sand, leaves (especially when wet), or any other road surface hazards.
- Use extreme caution at night or in low visibility conditions.
- Do not ride carelessly.
- Use extreme caution when riding in wet, icy or other hazardous conditions. Ride slowly on wet or damp surfaces, as tires will slide more easily. If riding in wet or damp conditions apply your brakes sooner than normal.
- Do not carry passengers on your bicycle.
- Do not carry heavy items with the bicycle.
Disclaimer
Goods-2-Go or any subsidiary of Goods-2-Go is not responsible for accidents resulting from failure to comply with all bicycling safety laws.
Our Warranty
Goods-2-Go warrants each new bicycle frame(s) and fork(s) to the original purchaser to be free from defects in material and workmanship for 5 years. Warranty Coverage on the component parts (excluding tires, tubes, cables and chains) intend for one year from the date of purchase while owned by the original retail purchaser.
This warranty does not apply to paint/finish on the frames and forks as well as decals. This warranty does not cover normal wear, improper assembly, improper fit or improper maintenance and neglect. The warranty does not cover damage or failure caused by the use of the bicycle for stunt riding, ramp jumping, dirt jumping, acrobatic tricks or similar or any other abnormal activities, alterations, collision, crash or misuse.
This bicycle has not been designed, engineered, distributed, manufactured or retailed for uses in trick riding, ramp riding, jumping, aggressive ridings, riding on severe terrain, ridding in severe climates, riding with heavy loads, commercial activities, or any similar activities; such uses may damage the bicycle, and can cause serious injury to the rider, and in all cases will void this warranty. Bent handlebar, forks, frame, wheels or seat posts are sign of misuse or abuse. The warranty does not cover use as a power-driven vehicle or as a rental vehicle or commercial use vehicle.
This warranty is made only to the original owner of this new Goods-2-Go bicycle and it shall remain in force only as long as the original owner retains ownership of the Goods-2-Go bicycle. This Limited warranty is not transferable. In order to exercise your rights under this limited warranty you must present your bill of sale or other appropriate written proof of purchase. Should this bicycle or any part be determined by Goods-2-Go to be covered by this warranty, it will be repaired or replaced, at Goods-2-Go sole option, which will be conclusive and binding.
The original owner shall pay all labor charges connected with the repair or replacement of all parts. Under no circumstances does this limited warranty include the cost of travel or shipment to and from point of purchase. Such costs, if any shall be borne by the original owner.
Return Policy
Product Return: If you would like to return the product, returns will be accepted within 7 days of ownership. In the spirit of fair business, we don't refund Shipping Fees. All returns are subject to 20% restocking fee. These fees cover our depreciation of the item and the time to process the return (No Exception). Buyer is responsible for all postage and shipping charges back to us.
Product Condition: Items must be returned in the same condition as shipped from goods-2-go. All components, cables, manual and packaging must be included inside the package as were originally received by the buyer. Return merchandise should be well packed. Items with missing parts, any kind of damage will not be accepted. Condition will be assessed at the discretion of goods-2-go.
Shipping: Include a copy of your invoice, customer name, address, phone number and a brief description of why the item is being returned in the box. Use the most convenient means of shipping. Insurance is recommended.
Terms and Conditions: Once your return has been processed we will send you an email notification. Understanding and adhering to the following terms and conditions will ensure that the return process is completed in a timely and amicable manner. Please contact us before sending the item back to get a Return Authorization Number or R/A #. The shipping dept. receives many packages daily and Items that are sent back without an R/A # will be refused. Unfortunately, Shipping Charges that you paid are not refundable and you are responsible for return shipping. Refund may take up to 30 days from when the item is returned.
Privacy Policy
Your personally identifiable information will not be disclosed to any other third parties without your consent or as required by law. For example, your e-mail address or your name, telephone number, and personal demographic information will never be disclosed to mass marketers or data collecting services.
Delivery Policy
Depending on your locale item delivery usually takes between 7 to 10 business days. Your item will be sent by either Fedex, UPS or Canada Post.
Payment
We accept payment through the following major credit cards:
